HC Text Alerts
Alerts are sent straight to your mobile phone. Make sure you have your mobile number correct in ctcLink, under your Personal Details.
HC Text Alerts
During an emergency, a text alert and/or automated phone call will be sent to all actively enrolled students and all employees. Please listen and/or read the alert and follow the recommended action.
Here are some things you should know about HC Text Alert:
- HC Text Alert is part of the Highline College emergency messaging system, which also includes notifications over email, desktops, indoor/outdoor loudspeakers, college social media sites, and campus phones.
- All students who are actively enrolled in classes are automatically opted-in to HC Text Alerts.
- You can also receive alerts through the Regroup app. Regroup is the name of the software the college uses to deliver emergency messages. The college uses a communication software system called Regroup, and they also provide a notification app. Here are instructions for downloading the app
- The HC Text Alert system allows the college to send emergency messages and crisis information directly and quickly to your cell phones on record. ALL STUDENTS should check to make sure their mobile phone number is correct in ctcLink. (Learn how to update your ctcLink information).
- HC Text Alert does not send messages about registration, financial aid or tuition dates.
Watch the Below Video to Learn More About HC Text Alerts
How to Change Language of HC Text Alerts Using Regroup
Instructions and Resources for HC Text Alert
Update Regroup profile and select language change
Changing contact preferences in Regroup
For Employees: Setup phone numbers in ctcLink to receive HC text alerts and calls
For Students: Setup phone numbers in ctcLink to recieve HC text alerts and calls
Latest HC Alerts
Update to campus concerning Public Safety Notice
At approximately 1:30 p.m. on April 22, a vehicle (silver Jeep Cherokee with black hood) that police have been searching for came into a campus parking lot and out of extreme caution, the Public Safety office initiated a lockdown based on the recommendation of the Des Moines Police Department (DMPD). We will continue to work with them on this case and ensure that the campus can remain safe. It is possible that this vehicle will return to campus and DMPD will recommend another lockdown out of caution. We understand that this is very disruptive to our academic programs and operations
Public Safety Notice: All Campus Alert – All Clear
All clear. Lockdown is complete. Police have completed a search of the lots and have given the all clear. Please call us Public Safety if you need assistance. You received this message because you’re subscribed to Highline College‘s Regroup Mass Notification Network. Manage your Alerts Contact Preferences for Regroup.
Public Safety Notice: All Campus Alert – Remain in Lockdown
Remain in lockdown. Police are completing their search of the lots and Public Safety is in communication. You received this message because you’re subscribed to Highline College‘s Regroup Mass Notification Network. Manage your Alerts Contact Preferences for Regroup.
Contact Information
Highline College Public Safety
Located at Building 6-105
24 Hour Phone Service
(206) 592-3218
HC Alerts
HC Text Alerts will be sent straight to your mobile phone. Make sure you have your mobile number correct in CTClink, under your Personal Details.
HC Public Safety
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